Acer Chromebook 14 CB3-431 Repair
This page sets out the repairs, upgrades and data recovery we carry out on the Acer Chromebook 14 CB3-431, with notes on what tends to go wrong and what can and cannot be upgraded. The Acer Chromebook 14 CB3-431 is a 2016 Chromebook with a 14-inch screen. Storage and memory are both fixed to the board, which shapes what can be upgraded and how data is recovered.
- Model number
- CB3-431
- Released
- 2016
- Type
- Chromebook
- Screen
- 14-inch
- Storage
- eMMC, soldered
- Memory
- Soldered
Repairs we carry out on the Acer Chromebook 14 CB3-431
Screen replacement
We replace the 14-inch panel like-for-like, matching resolution and connector to the part number on the original.
Price confirmed before work starts
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. On a 2016 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
A charger that only works at a certain angle means a worn charging socket. We replace it and test the charging circuit behind it.
Storage
The Acer Chromebook 14 CB3-431 has soldered eMMC storage that cannot be replaced. Some versions have a spare M.2 slot, which we check for.
Memory
Memory in the Acer Chromebook 14 CB3-431 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
ChromeOS recovery
We restore ChromeOS from a recovery image when the device shows a missing or damaged system message, and check its automatic update end date for you.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, hinge and casing repair on the Acer Chromebook 14 CB3-431, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults and data transfer to a new machine.
Known issues with the TravelMate, Chromebook and ConceptD range
- TravelMate business laptops are simple to service, with a replaceable SSD on most models.
- Chromebooks keep most data in the Google account; local storage is small, soldered and encrypted.
Data recovery from the Acer Chromebook 14 CB3-431
Most of what is on a Chromebook lives in the Google account and Google Drive, and comes back when you sign in on another device. Files kept only in the local Downloads folder are encrypted and tied to the account, so recovery from a dead Acer Chromebook 14 CB3-431 is limited. We will tell you honestly what is possible.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Acer Chromebook 14 CB3-431 sits in the range
Its nearest relatives in the Acer TravelMate, Chromebook and ConceptD range are the newer Acer Chromebook 314 CB314-1H (2019). It is the earliest 14-inch model of the range that we list.
Questions
Can the SSD or memory in the Acer Chromebook 14 CB3-431 be upgraded?
The eMMC storage is soldered and cannot be replaced. Memory is soldered and cannot be upgraded.
My Acer Chromebook 14 CB3-431 will not turn on. Is my data lost?
Not necessarily, but the storage is on the main board, so the board has to be repaired far enough to read it. Do not keep trying to power it on, and tell us about any backups you have.
How do I get my Acer Chromebook 14 CB3-431 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a Acer Chromebook 14 CB3-431 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.