Dell Inspiron 13 5378 Repair
This page sets out the repairs, upgrades and data recovery we carry out on the Dell Inspiron 13 5378, with notes on what tends to go wrong and what can and cannot be upgraded. The Dell Inspiron 13 5378 is a 2017 laptop with a 13.3-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 5378
- Released
- 2017
- Type
- Laptop
- Screen
- 13.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Varies by configuration
What we repair on the Dell Inspiron 13 5378
Screen replacement
A broken 13.3-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The Dell Inspiron 13 5378 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Whether memory can be upgraded on the Dell Inspiron 13 5378 depends on the exact configuration. We check against the serial number before quoting.
Windows repair and reinstall
Windows 11 support depends on the processor: versions with an 8th-generation Intel Core or Ryzen 2000-series chip or newer qualify, and earlier ones do not. We check yours and advise.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. On a 2017 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell Inspiron 13 5378, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- Hinge mounts in the lid and base are a known weak point on Inspiron laptops. Caught early it is a hinge and bracket repair; left alone it can break the screen bezel and back cover.
- Many configurations shipped with a mechanical hard drive. Moving to an SSD is the most noticeable improvement for the money.
- The charging socket is a separate part on most models and can be replaced without touching the motherboard.
Data recovery from the Dell Inspiron 13 5378
The SSD in the Dell Inspiron 13 5378 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell Inspiron 13 5378 sits in the range
Its nearest relatives in the Dell Inspiron 13 and 14 range are the older Dell Inspiron 13 5368 (2016) and the newer Dell Inspiron 13 7386 (2018).
Questions
Can the SSD or memory in the Dell Inspiron 13 5378 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory depends on the configuration, which we check from the serial number.
My Dell Inspiron 13 5378 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Dell Inspiron 13 5378 run Windows 11?
It depends on the processor. Versions with an 8th-generation Intel Core or Ryzen 2000-series chip or newer are supported.
How do I get my Dell Inspiron 13 5378 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.