Dell Vostro 14 5490 Repair
This page sets out the repairs, upgrades and data recovery we carry out on the Dell Vostro 14 5490, with notes on what tends to go wrong and what can and cannot be upgraded. The Dell Vostro 14 5490 is a 2019 laptop with a 14-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 5490
- Released
- 2019
- Type
- Laptop
- Screen
- 14-inch
- Storage
- M.2 SSD, plus a 2.5-inch bay on some configurations
- Memory
- SODIMM slots
Dell Vostro 14 5490 repairs and upgrades
Screen replacement
Cracked, flickering or lined 14-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Memory upgrade
Most configurations of the Dell Vostro 14 5490 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The Dell Vostro 14 5490 meets Microsoft's Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. On a 2019 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
The Dell Vostro 14 5490 has an M.2 slot and, on some configurations, a 2.5-inch bay. Machines that shipped with a hard drive are much faster once moved to an SSD.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Dell Vostro 14 5490, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- Vostro models share much of their design with the Inspiron range, including hinge mounts that loosen over time.
- Most have an M.2 slot and many also have room for a 2.5-inch drive, which makes storage upgrades easy.
Data recovery from the Dell Vostro 14 5490
The SSD in the Dell Vostro 14 5490 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Dell Vostro 14 5490 sits in the range
Its nearest relatives in the Dell Vostro range are the older Dell Vostro 14 5471 (2018) and the newer Dell Vostro 14 3400 (2020).
Questions
Can the SSD or memory in the Dell Vostro 14 5490 be upgraded?
The M.2 SSD can be replaced, and some configurations also have a 2.5-inch bay. Memory is in slots on most configurations and can be increased.
My Dell Vostro 14 5490 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the Dell Vostro 14 5490 run Windows 11?
Yes, in most configurations.
How do I get my Dell Vostro 14 5490 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.