HP ZBook X G1i 16 Repair
We repair the HP ZBook X G1i 16 at our workshop in Bermondsey, from cracked screens and worn batteries to board faults and data recovery. The HP ZBook X G1i 16 is a 2025 mobile workstation with a 16-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- G1i
- Released
- 2025
- Type
- Mobile workstation
- Screen
- 16-inch
- Storage
- M.2 SSD, two slots on most configurations
- Memory
- SODIMM slots
Repairs we carry out on the HP ZBook X G1i 16
Screen replacement
A broken 16-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Graphics repair
The graphics chip is soldered to the board. Artefacts, crashes under load and a black screen with the fans running are diagnosed to the chip, its memory or its power stage, and repaired at board level where it is economical.
Windows repair and reinstall
The HP ZBook X G1i 16 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
The battery is internal and held by screws. We fit a new one, then calibrate and test it under load.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
Overheating and fan repair
We strip the cooling system, clean the fans and heatsink fins and renew the thermal compound and pads. We check temperatures under load afterwards.
SSD and storage upgrade
Most configurations of the HP ZBook X G1i 16 have two M.2 slots, so a second SSD can be added, or the existing one cloned to a larger drive.
Price confirmed before work starts
Memory upgrade
Most configurations of the HP ZBook X G1i 16 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, hinge and casing repair, virus removal on the HP ZBook X G1i 16, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- ZBook workstations sustain heavy loads, so thermal servicing matters more than on an office laptop.
- Many have multiple drives. Tell us if yours is set up as RAID before any storage work.
- The professional graphics chip is soldered, so display artefacts and crashes under load are board-level repairs.
Data recovery from the HP ZBook X G1i 16
The SSD in the HP ZBook X G1i 16 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP ZBook X G1i 16 sits in the range
Its nearest relatives in the HP ZBook range are the older HP ZBook Firefly 16 G11 (2024). It is the most recent 16-inch model of the range that we list.
Questions
Can the SSD or memory in the HP ZBook X G1i 16 be upgraded?
The SSD can be replaced, and most configurations have a second M.2 slot. Memory is in slots on most configurations and can be increased.
My HP ZBook X G1i 16 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my HP ZBook X G1i 16 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
Why does my HP ZBook X G1i 16 overheat or slow down in games?
Usually dust in the heatsinks and thermal compound that has dried out. A thermal service fixes it in most cases. If temperatures are normal and it still slows down, we test the graphics chip and power delivery.