Lenovo ThinkPad E490 Repair
Lenovo ThinkPad E490 repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 14-inch laptop from 2019, identified by machine types 20N8, 20N9. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Machine types
- 20N8, 20N9
- Released
- 2019
- Type
- Laptop
- Screen
- 14-inch
- Storage
- M.2 SSD, replaceable
- Memory
- SODIMM slots
Lenovo ThinkPad E490 repairs and upgrades
Screen replacement
A broken 14-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
Keyboard and trackpad repair
The keyboard is a separate part on most ThinkPads and is replaced without disturbing the rest of the machine. Trackpad and TrackPoint buttons are replaced the same way.
Charging port and power repair
Charging is over USB-C. A loose or dead port is replaced where it is a separate part, or repaired on the motherboard where it is soldered.
SSD and storage upgrade
The Lenovo ThinkPad E490 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Most configurations of the Lenovo ThinkPad E490 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The Lenovo ThinkPad E490 meets Microsoft's Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
We also carry out motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the Lenovo ThinkPad E490, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the ThinkPad E and L Series range
- Plastic chassis parts around the hinges can crack on older E-series machines.
- ThinkPad E and L series are simple to work on, and most have a replaceable SSD and at least one memory slot.
Data recovery from the Lenovo ThinkPad E490
The SSD in the Lenovo ThinkPad E490 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the Lenovo ThinkPad E490 sits in the range
Its nearest relatives in the Lenovo ThinkPad E and L Series range are the older Lenovo ThinkPad E480 (2018) and the newer Lenovo ThinkPad E14 Gen 1 (2020).
Questions
Can the SSD or memory in the Lenovo ThinkPad E490 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.
My Lenovo ThinkPad E490 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my Lenovo ThinkPad E490 to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a Lenovo ThinkPad E490 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.