MSI Sword 16 HX B13V Repair
We repair the MSI Sword 16 HX B13V at our workshop in Bermondsey, from cracked screens and worn batteries to board faults and data recovery. The MSI Sword 16 HX B13V is a 2024 gaming laptop with a 16-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- Sword 16 HX B13V
- Released
- 2024
- Type
- Gaming laptop
- Screen
- 16-inch
- Storage
- M.2 SSD, two slots on most configurations
- Memory
- SODIMM slots
Repairs we carry out on the MSI Sword 16 HX B13V
Screen replacement
The 16-inch panel is matched to the original by part number, including refresh rate and connector type, so games run as they did before.
Price confirmed before work starts
Windows repair and reinstall
The MSI Sword 16 HX B13V shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
Overheating and fan repair
We strip the cooling system, clean the fans and heatsink fins and renew the thermal compound and pads. We check temperatures under load afterwards.
SSD and storage upgrade
Most configurations of the MSI Sword 16 HX B13V have two M.2 slots, so a second SSD can be added, or the existing one cloned to a larger drive.
Price confirmed before work starts
Memory upgrade
Most configurations of the MSI Sword 16 HX B13V have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Graphics repair
The graphics chip is soldered to the board. Artefacts, crashes under load and a black screen with the fans running are diagnosed to the chip, its memory or its power stage, and repaired at board level where it is economical.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, hinge and casing repair, virus removal on the MSI Sword 16 HX B13V, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the MSI gaming laptops range
- Hinge failures are a well-known problem on MSI's GF, GL and GP ranges; the hinge tears its mounts from the lid or base.
- Thermal servicing is routine work on these: fresh compound, new pads where needed, and clean fans.
- The base label carries an MS- chassis number, such as MS-16R4, which we use to match parts.
Data recovery from the MSI Sword 16 HX B13V
The SSD in the MSI Sword 16 HX B13V can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the MSI Sword 16 HX B13V sits in the range
Its nearest relatives in the MSI gaming laptops range are the older MSI Raider GE68 HX 13V (2023) and the newer MSI Vector 16 HX AI A2XW (2025).
Questions
Can the SSD or memory in the MSI Sword 16 HX B13V be upgraded?
The SSD can be replaced, and most configurations have a second M.2 slot. Memory is in slots on most configurations and can be increased.
My MSI Sword 16 HX B13V will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my MSI Sword 16 HX B13V to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
Why does my MSI Sword 16 HX B13V overheat or slow down in games?
Usually dust in the heatsinks and thermal compound that has dried out. A thermal service fixes it in most cases. If temperatures are normal and it still slows down, we test the graphics chip and power delivery.