MSI Prestige 15 A12UC Repair
If your MSI Prestige 15 A12UC has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 15.6-inch laptop from 2020. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- Prestige 15 A12UC
- Released
- 2020
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
Repairs we carry out on the MSI Prestige 15 A12UC
Screen replacement
Cracked, flickering or lined 15.6-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.
Price confirmed before work starts
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. On a 2020 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The MSI Prestige 15 A12UC takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the MSI Prestige 15 A12UC is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The MSI Prestige 15 A12UC meets Microsoft's Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the MSI Prestige 15 A12UC, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the MSI Prestige, Modern, Summit and Creator range
- Prestige, Summit and Modern laptops are thin designs with a replaceable SSD; memory is soldered on some and slotted on others.
- The MS- chassis number on the base label is what we match parts to.
Data recovery from the MSI Prestige 15 A12UC
The SSD in the MSI Prestige 15 A12UC can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the MSI Prestige 15 A12UC sits in the range
Its nearest relatives in the MSI Prestige, Modern, Summit and Creator range are the older MSI PS63 Modern 8RC (2019) and the newer MSI Summit E15 A11SCS (2021).
Questions
Can the SSD or memory in the MSI Prestige 15 A12UC be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My MSI Prestige 15 A12UC will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the MSI Prestige 15 A12UC run Windows 11?
Yes, in most configurations.
How do I get my MSI Prestige 15 A12UC to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.