ASUS ROG Strix G18 G814 Repair
We repair the ASUS ROG Strix G18 G814 at our workshop in Bermondsey, from cracked screens and worn batteries to board faults and data recovery. The ASUS ROG Strix G18 G814 is a 2023 gaming laptop with a 18-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- G814
- Released
- 2023
- Type
- Gaming laptop
- Screen
- 18-inch
- Storage
- M.2 SSD, two slots on most configurations
- Memory
- SODIMM slots
ASUS ROG Strix G18 G814 repairs and upgrades
Screen replacement
We replace the 18-inch panel with one that matches the original resolution and refresh rate. A cheaper 60Hz panel will physically fit many gaming laptops, and we do not fit one unless you ask for it.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
Overheating and fan repair
We strip the cooling system, clean the fans and heatsink fins and renew the thermal compound and pads. We check temperatures under load afterwards.
SSD and storage upgrade
Most configurations of the ASUS ROG Strix G18 G814 have two M.2 slots, so a second SSD can be added, or the existing one cloned to a larger drive.
Price confirmed before work starts
Memory upgrade
Most configurations of the ASUS ROG Strix G18 G814 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Graphics repair
The graphics chip is soldered to the board. Artefacts, crashes under load and a black screen with the fans running are diagnosed to the chip, its memory or its power stage, and repaired at board level where it is economical.
Windows repair and reinstall
The ASUS ROG Strix G18 G814 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, hinge and casing repair, virus removal on the ASUS ROG Strix G18 G814, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- Strix models usually have two memory slots and two M.2 slots, so upgrades are simple.
- Many ROG laptops from 2020 onward use liquid metal on the processor, which needs careful handling during a thermal service.
Data recovery from the ASUS ROG Strix G18 G814
The SSD in the ASUS ROG Strix G18 G814 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the ASUS ROG Strix G18 G814 sits in the range
Its nearest relatives in the ASUS ROG Strix range are the newer ASUS ROG Strix Scar 18 G835 (2025). It is the earliest 18-inch model of the range that we list.
Questions
Can the SSD or memory in the ASUS ROG Strix G18 G814 be upgraded?
The SSD can be replaced, and most configurations have a second M.2 slot. Memory is in slots on most configurations and can be increased.
My ASUS ROG Strix G18 G814 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How much does a ASUS ROG Strix G18 G814 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Where do I find the model number on my gaming laptop?
The base label shows the model code, for example UX425EA. The first part is the family and the letters after it are the variant. For this model, look for G814.