ASUS N551 Repair

ASUS N551 repair in London: bring it to our workshop in Bermondsey or ask about courier collection, and we will confirm a price before any work starts. It is a 15.6-inch laptop from 2015. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.

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MODELASUS N551
Model number
N551
Released
2015
Type
Laptop
Screen
15.6-inch
Storage
2.5-inch SATA drive
Memory
SODIMM slots

ASUS N551 repairs and upgrades

Screen replacement

We replace the 15.6-inch panel like-for-like, matching resolution and connector to the part number on the original.

Price confirmed before work starts

SSD and storage upgrade

The ASUS N551 uses a 2.5-inch SATA drive. Replacing a hard drive with an SSD is the biggest speed improvement available for a machine of this age.

Price confirmed before work starts

Memory upgrade

Most configurations of the ASUS N551 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.

Windows repair and reinstall

This model does not meet Microsoft's Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.

Battery replacement

Most configurations have a clip-in battery that can be swapped in seconds. We also test the charging circuit, because an old battery is not always the only fault. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.

Price confirmed before work starts

Charging port and power repair

A charger that only works at a certain angle means a worn charging socket. We replace it and test the charging circuit behind it.

We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the ASUS N551, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.

Known issues with the VivoBook range

  • VivoBook hinges are mounted in plastic and can break out of the lid or base.
  • ASUS model codes like X515 or M1502 are followed by letters for the exact variant; we match parts to the full code on the base label.
  • Many have some memory soldered with one slot free.

Data recovery from the ASUS N551

The ASUS N551 has a 2.5-inch drive that we remove and image on our own equipment. If the drive is clicking or was dropped, stop powering it on: each attempt can do more damage.

Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.

Where the ASUS N551 sits in the range

Its nearest relatives in the ASUS VivoBook range are the older ASUS X550 (2014) and the newer ASUS VivoBook X541 (2016).

Questions

Can the SSD or memory in the ASUS N551 be upgraded?

The 2.5-inch drive can be replaced with an SSD. Memory is in slots on most configurations and can be increased.

My ASUS N551 will not turn on. Is my data lost?

Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.

Where do I find the model number on my laptop?

The base label shows the model code, for example UX425EA. The first part is the family and the letters after it are the variant. For this model, look for N551.

Can the ASUS N551 run Windows 11?

Not officially. It does not meet Microsoft's processor and security requirements.

Creative ITUnit 1 The Willows, 80 Willow Walk, London SE1 5SYMonday to Saturday, 9am to 6pm

Other VivoBook models

See every model in this range

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