ASUS ZenBook 13 OLED UX325 Repair
If your ASUS ZenBook 13 OLED UX325 has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 13.3-inch laptop from 2021. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.
- Model number
- UX325
- Released
- 2021
- Type
- Laptop
- Screen
- 13.3-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Soldered
What we repair on the ASUS ZenBook 13 OLED UX325
Screen replacement
The 13.3-inch OLED panel is replaced like-for-like, matched by the part number on the original so that resolution, brightness and colour are the same as before.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
The ASUS ZenBook 13 OLED UX325 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory
Memory in the ASUS ZenBook 13 OLED UX325 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.
Windows repair and reinstall
The ASUS ZenBook 13 OLED UX325 meets Microsoft's Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. At this age, short runtime and sudden shutdowns usually point to a worn battery and not a board fault.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the ASUS ZenBook 13 OLED UX325, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Known issues with the ZenBook range
- OLED panels are replaced like-for-like; they are sensitive to pressure, so lid and hinge damage often takes the screen with it.
- USB-C charging faults are a common board repair on recent generations.
- ZenBook memory is soldered on most models, and the keyboard is part of the top case.
Data recovery from the ASUS ZenBook 13 OLED UX325
The SSD in the ASUS ZenBook 13 OLED UX325 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the ASUS ZenBook 13 OLED UX325 sits in the range
Its nearest relatives in the ASUS ZenBook range are the older ASUS ZenBook Flip 13 UX363 (2020) and the newer ASUS ZenBook S 13 OLED UM5302 (2022).
Questions
Can the SSD or memory in the ASUS ZenBook 13 OLED UX325 be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.
My ASUS ZenBook 13 OLED UX325 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How much does a ASUS ZenBook 13 OLED UX325 screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.
Where do I find the model number on my laptop?
The base label shows the model code, for example UX425EA. The first part is the family and the letters after it are the variant. For this model, look for UX325.