ASUS ZenBook UX31 Repair

We repair the ASUS ZenBook UX31 at our workshop in Bermondsey, from cracked screens and worn batteries to board faults and data recovery. It is a 13.3-inch laptop from 2012. The SSD can be replaced but the memory is soldered, so storage is the only upgrade.

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MODELASUS ZenBook UX31
Model number
UX31
Released
2012
Type
Laptop
Screen
13.3-inch
Storage
M.2 SSD, replaceable
Memory
Soldered

ASUS ZenBook UX31 repairs and upgrades

Screen replacement

Cracked, flickering or lined 13.3-inch screens are replaced with a matching panel. Where the picture comes and goes as the lid moves, we check the display cable and hinges first.

Price confirmed before work starts

SSD and storage upgrade

The ASUS ZenBook UX31 takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.

Price confirmed before work starts

Memory

Memory in the ASUS ZenBook UX31 is soldered and cannot be upgraded. It is worth knowing this before paying anyone for a memory upgrade.

Windows repair and reinstall

This model does not meet Microsoft's Windows 11 requirements, and Windows 10 reached end of support in October 2025. We can advise on the realistic options, including a lightweight Linux or ChromeOS Flex installation.

Battery replacement

A new internal battery is fitted and tested through a full charge and discharge. A battery of this age that swells should be replaced before it damages the trackpad or casing.

Price confirmed before work starts

Charging port and power repair

The round charging socket wears and works loose. On most configurations it is a separate part on a short cable and is replaced without motherboard work.

We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the ASUS ZenBook UX31, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.

What we see on the bench

  • USB-C charging faults are a common board repair on recent generations.
  • ZenBook memory is soldered on most models, and the keyboard is part of the top case.
  • OLED panels are replaced like-for-like; they are sensitive to pressure, so lid and hinge damage often takes the screen with it.

Data recovery from the ASUS ZenBook UX31

The SSD in the ASUS ZenBook UX31 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.

Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.

Where the ASUS ZenBook UX31 sits in the range

Its nearest relatives in the ASUS ZenBook range are the newer ASUS ZenBook UX303 (2015). It is the earliest 13.3-inch model of the range that we list.

Questions

Can the SSD or memory in the ASUS ZenBook UX31 be upgraded?

The SSD can be replaced with a larger M.2 drive. Memory is soldered and cannot be upgraded.

My ASUS ZenBook UX31 will not turn on. Is my data lost?

Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.

How do I get my ASUS ZenBook UX31 to you?

Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.

How much does a ASUS ZenBook UX31 screen replacement cost?

Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.

Creative ITUnit 1 The Willows, 80 Willow Walk, London SE1 5SYMonday to Saturday, 9am to 6pm

Other ZenBook models

See every model in this range

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