HP Pavilion 15-eg Repair
We repair the HP Pavilion 15-eg at our workshop in Bermondsey, from cracked screens and worn batteries to board faults and data recovery. The HP Pavilion 15-eg is a 2020 laptop with a 15.6-inch screen. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 15-eg
- Released
- 2020
- Type
- Laptop
- Screen
- 15.6-inch
- Storage
- M.2 SSD, replaceable
- Memory
- SODIMM slots
HP Pavilion 15-eg repairs and upgrades
Screen replacement
A broken 15.6-inch screen is replaced with a panel of the same resolution and finish. We check the display cable while the lid is open.
Price confirmed before work starts
Charging port and power repair
Depending on the configuration this charges through a round socket, USB-C or both. We test the adapter, the port and the charging circuit to find which has failed.
SSD and storage upgrade
The HP Pavilion 15-eg takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Most configurations of the HP Pavilion 15-eg have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The HP Pavilion 15-eg meets Microsoft's Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
Battery replacement
A new internal battery is fitted and tested through a full charge and discharge. On a 2020 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP Pavilion 15-eg, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
What we see on the bench
- HP product names such as 15-eg or 14-dv cover many sub-models, so we confirm parts against the full product number on the base.
- Hinge failure is the Pavilion repair we see most. The hinge stiffens, then pulls its mounts out of the lid or base.
- Older configurations with a mechanical hard drive are transformed by an SSD.
Data recovery from the HP Pavilion 15-eg
The SSD in the HP Pavilion 15-eg can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP Pavilion 15-eg sits in the range
Its nearest relatives in the HP Pavilion range are the older HP Pavilion 15-cs (2018). It is the most recent 15.6-inch model of the range that we list.
Questions
Can the SSD or memory in the HP Pavilion 15-eg be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory is in slots on most configurations and can be increased.
My HP Pavilion 15-eg will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
How do I get my HP Pavilion 15-eg to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.
How much does a HP Pavilion 15-eg screen replacement cost?
Price confirmed before work starts. The exact figure depends on the part your machine needs, and we confirm it before any work starts.