ASUS AiO A3402 Repair

We repair and upgrade the ASUS AiO A3402 at our workshop in Bermondsey, from power and start-up faults to storage upgrades and data recovery. It is a 23.8-inch all-in-one PC from 2022. Parts are matched to the exact chassis, so the model number matters when we quote.

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MODELASUS AiO A3402
Model number
A3402
Released
2022
Type
All-in-one PC
Screen
23.8-inch
Storage
M.2 SSD, plus a 2.5-inch bay on some configurations
Memory
SODIMM slots

What we repair on the ASUS AiO A3402

Screen replacement

A cracked or dark 23.8-inch display is replaced with a matching panel. Where the picture is there but very dim, we test the backlight and its driver before condemning the panel.

Price confirmed before work starts

Memory upgrade

Most configurations of the ASUS AiO A3402 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.

Windows repair and reinstall

The ASUS AiO A3402 shipped with Windows 11. We repair start-up faults, reinstall Windows cleanly with your files kept, and remove malware.

SSD and storage upgrade

The ASUS AiO A3402 has an M.2 slot and, on some configurations, a 2.5-inch bay. Machines that shipped with a hard drive are much faster once moved to an SSD.

Price confirmed before work starts

We also carry out motherboard repair, overheating and fan repair, virus removal on the ASUS AiO A3402, along with stand repair, no-picture and no-boot diagnosis, port repair, Wi-Fi and Bluetooth card replacement and data transfer to a new PC.

Known issues with the ASUS All-in-One range

  • A dark screen with the PC still running usually points to the panel or backlight.
  • All-in-one PCs use laptop-style parts behind the display, which is removed to reach most components.

Data recovery from the ASUS AiO A3402

The SSD in the ASUS AiO A3402 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start. Recent Windows machines often have device encryption or BitLocker switched on. If so we will need the recovery key, which is normally saved in your Microsoft account.

Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.

Where the ASUS AiO A3402 sits in the range

Its nearest relatives in the ASUS All-in-One range are the older ASUS Vivo AiO V241 (2019). It is the most recent 23.8-inch model of the range that we list.

Questions

Can the SSD or memory in the ASUS AiO A3402 be upgraded?

The M.2 SSD can be replaced, and some configurations also have a 2.5-inch bay. Memory is in slots on most configurations and can be increased.

My ASUS AiO A3402 will not turn on. Is my data lost?

Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.

Where do I find the model number on my all-in-one PC?

The model is on a label on the back, side or underside of the machine. For this model, look for A3402.

Can the ASUS AiO A3402 run Windows 11?

Yes. It shipped with Windows 11.

Creative ITUnit 1 The Willows, 80 Willow Walk, London SE1 5SYMonday to Saturday, 9am to 6pm

Other ASUS All-in-One models

See every model in this range

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