ASUS Zen AiO ZN242 Repair
If your ASUS Zen AiO ZN242 will not start, shows no picture, runs hot or has become slow, we can diagnose and repair it at our Bermondsey workshop. The ASUS Zen AiO ZN242 is a 2018 all-in-one PC with a 23.8-inch screen. Parts are matched to the exact chassis, so the model number matters when we quote.
- Model number
- ZN242
- Released
- 2018
- Type
- All-in-one PC
- Screen
- 23.8-inch
- Storage
- M.2 SSD, plus a 2.5-inch bay on some configurations
- Memory
- SODIMM slots
Repairs we carry out on the ASUS Zen AiO ZN242
Screen replacement
The 23.8-inch panel is the front of the whole machine. We replace cracked, dark or lined panels and check the backlight circuit, because a black screen on an all-in-one is not always the panel.
Price confirmed before work starts
SSD and storage upgrade
The ASUS Zen AiO ZN242 has an M.2 slot and, on some configurations, a 2.5-inch bay. Machines that shipped with a hard drive are much faster once moved to an SSD.
Price confirmed before work starts
Memory upgrade
Most configurations of the ASUS Zen AiO ZN242 have SODIMM memory slots, so memory can be increased. We check what is fitted and the maximum the board supports.
Windows repair and reinstall
The ASUS Zen AiO ZN242 meets Microsoft's Windows 11 requirements in most configurations. We upgrade from Windows 10, which reached end of support in October 2025, or reinstall Windows 11 cleanly with your files kept.
We also carry out motherboard repair, overheating and fan repair, virus removal on the ASUS Zen AiO ZN242, along with stand repair, no-picture and no-boot diagnosis, port repair, Wi-Fi and Bluetooth card replacement and data transfer to a new PC.
Known issues with the ASUS All-in-One range
- All-in-one PCs use laptop-style parts behind the display, which is removed to reach most components.
- A dark screen with the PC still running usually points to the panel or backlight.
Data recovery from the ASUS Zen AiO ZN242
The SSD in the ASUS Zen AiO ZN242 can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the ASUS Zen AiO ZN242 sits in the range
Its nearest relatives in the ASUS All-in-One range are the newer ASUS Vivo AiO V241 (2019). It is the earliest 23.8-inch model of the range that we list.
Questions
Can the SSD or memory in the ASUS Zen AiO ZN242 be upgraded?
The M.2 SSD can be replaced, and some configurations also have a 2.5-inch bay. Memory is in slots on most configurations and can be increased.
My ASUS Zen AiO ZN242 will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Where do I find the model number on my all-in-one PC?
The model is on a label on the back, side or underside of the machine. For this model, look for ZN242.
Can the ASUS Zen AiO ZN242 run Windows 11?
Yes, in most configurations.