HP Envy x360 15-bp Repair
If your HP Envy x360 15-bp has a broken screen, will not charge, runs hot or will not start, we can diagnose and repair it at our Bermondsey workshop. It is a 15.6-inch 2-in-1 laptop from 2017. Both the drive and, on most configurations, the memory can be upgraded, which makes it a good candidate for a refresh.
- Model number
- 15-bp
- Released
- 2017
- Type
- 2-in-1 laptop
- Screen
- 15.6-inch
- Storage
- M.2 SSD, replaceable
- Memory
- Varies by configuration
What we repair on the HP Envy x360 15-bp
Touchscreen replacement
The 15.6-inch touchscreen is bonded to its glass, so cracked glass, dead touch and display faults are all fixed by replacing the bonded panel.
Price confirmed before work starts
Battery replacement
We replace the internal battery and check the charging circuit and adapter at the same time. On a 2017 machine a worn battery is the likely cause of short runtime, and we measure its capacity before recommending anything else.
Price confirmed before work starts
Charging port and power repair
We replace worn charging sockets and repair USB-C ports and charging circuits at component level. The adapter is tested first, because it is the cheapest thing to be wrong.
SSD and storage upgrade
The HP Envy x360 15-bp takes an M.2 SSD. We clone the existing drive to a larger one so Windows, programs and files carry over unchanged.
Price confirmed before work starts
Memory upgrade
Whether memory can be upgraded on the HP Envy x360 15-bp depends on the exact configuration. We check against the serial number before quoting.
Windows repair and reinstall
Windows 11 support depends on the processor: versions with an 8th-generation Intel Core or Ryzen 2000-series chip or newer qualify, and earlier ones do not. We check yours and advise.
We also carry out keyboard and trackpad repair, motherboard repair, liquid damage repair, overheating and fan repair, hinge and casing repair, virus removal on the HP Envy x360 15-bp, along with USB, HDMI and audio port repair, Wi-Fi and Bluetooth card replacement, webcam and speaker faults, BIOS password removal with proof of ownership and data transfer to a new machine.
Notes from the workshop
- The 360-degree hinges on the Envy x360 are a recurring failure point; a stiff hinge can crack the glass.
- The touchscreen and glass are a bonded unit and are replaced together.
Data recovery from the HP Envy x360 15-bp
The SSD in the HP Envy x360 15-bp can be removed and imaged on our own equipment, so files can usually be recovered even when the machine will not start.
Estimate the cost with our data recovery calculator, or read about recovering files after a ransomware attack.
Where the HP Envy x360 15-bp sits in the range
Its nearest relatives in the HP Envy x360 range are the newer HP Envy x360 15-cn (2018). It is the earliest 15.6-inch model of the range that we list.
Questions
Can the SSD or memory in the HP Envy x360 15-bp be upgraded?
The SSD can be replaced with a larger M.2 drive. Memory depends on the configuration, which we check from the serial number.
My HP Envy x360 15-bp will not turn on. Is my data lost?
Usually not. The drive is separate from the fault in most cases, and we can remove it and copy your files even if the machine itself is not worth repairing.
Can the HP Envy x360 15-bp run Windows 11?
It depends on the processor. Versions with an 8th-generation Intel Core or Ryzen 2000-series chip or newer are supported.
How do I get my HP Envy x360 15-bp to you?
Bring it to our workshop at Unit 1 The Willows, 80 Willow Walk, London SE1 5SY, or call 020 7237 6805 to ask about courier collection. We confirm the price before any work starts.